Medicine the way it should feel. Turns out, one of them studied that.

Lloyd's background doesn't look like most physicians'. Yes, he's Board Certified in Internal Medicine. Yes, he spent 20+ years at Methodist Healthcare, including time as Medical Director for both the Hospice and the Minor Medical Centers. He also trained with the National Health Service in London. And he studied hospitality management at Cornell.

That last one matters more than you'd think. At ZüpMed, medicine is supposed to feel like a good experience not a chore you dread. Zero wait times, private exam rooms, zero-gravity recliners, a staff that knows your name. That's not an accident. That's what happens when the person running the practice has thought deeply about what it means to actually take care of someone.

Shannon is a Professor of Clinical Pharmacy at the University of Tennessee, an internationally recognized lecturer, and widely published in medical literature. She holds multiple board certifications, including as a Certified Menopause Specialist — one of the more difficult credentials in her field. She's received more teaching and service awards than most people would know what to do with.

All of that shows up in how ZüpMed works. Every patient's medication list gets a pharmacist's full attention. Not just a quick check — a real, expert review by someone who has spent decades thinking about how medications interact, what patients often don't understand about what they're taking, and how to actually fix it. Most practices don't have that. ZüpMed wouldn't exist without it.